Bn tham khảo nha
Dear Sir,
I am writing this letter to express my disappointment with the quality of service from your company. I booked online a package tour on the website of your company but unfortunately, the trip did not live up to my expectations.
When it comes to my trip, I was deeply dissatisfied not only with delayed flight but also low- quality service from your company. As I booked all- inclusive vacation package, the accomodation at least should have provided necessities to satisfy my demands but it did not. For three days, I had to live cramped in a narrow and lightly furnished room. In addition to, the air conditioner and the shower were out of order, which really annoyed me. Moreover, a visit to the zoo was cancelled unwarrantedly only because of rainy weather.
In this worst case scenario, I expect to receive a refund from your company for all the charges I paid or any measures you could take to compensate for me. I look forward to a swift solution to this matter.
Yours sincerely,
Daniel.
Dear Sir,
My name is Adison who purchased online a dress from your shop and my order number is #26102001. However, against all my expectations, I was fairly dissatisfied with quality of the product and its delayed arrival.
Firstly, I placed the order online on 15th January. But not until two weeks had gone by did I receive this product while you promised to send it to me for around 6 days. Secondly, the product I got is faulty one and it is far different from what I saw on the website. The cloth material and patterns of the dress only have a few similarities in comparison with the product you suggested me. In addition to, you gave me a yellow one instead of sending me a white dress as I ordered.
I will not demand a refund but please arrange for a replacement of this product at the earliest. I hope that this problem will be solved promptly.
Yours faithfully,
Adison
Chúc cậu học tốt !!!