Fill in each numbered blank with one suitable word or phrase.
At some point, we have all done something for which we have hurt someone else or have wronged someone in some way. We have done something for which we feel compelled to apologize. We are human, most of us, and as a fallible human being, we have all made mistakes.
The problem is not in the number of mistakes we make, but rather in the way we handle those mistakes. However, most people do not know how to apologize properly and by the same token, many do not know how to properly accept an apology given.
When you have wronged someone in some way, intentionally or not, and you would like to repair the wrong you have done to them or at least repair the rift in the relationship that the wrong caused, an apology is usually one of the first steps in the process of showing your good intention. Before you can apologize, you must know what it is for which you should apologize. Not only should you know what you are apologizing for, but the person to whom you extend your apology should know as well.
Keep these four simple how to apologize steps in _____:
Identify the behavior for which you should apologize.
Offer your sincere _____ along with an explanation of why you are apologizing.
Offer a solution to the problem or an assurance that the behavior will change.
mind /apology hand / apologize brain / apologizer heart/apologetic
